Both these fares have different rules. The Economy Saver tickets have a strict cancellation rule (with higher fee). You will enjoy a lenient cancellation policy with the Economy Semi Flex fares.
Air Tahiti Nui Flight Cancellation
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Air Tahiti Nui Cancellation Policy: Latest Rules for Quick Refund
Your air journey may be affected several times due to various reasons. Travelers are also required to cancel their flights in many cases. It is where the knowledge of flight cancellation policy proves to be a boon. We have provided the Air Tahiti Nui cancellation policy in this blog to help passengers obtain an easy refund. The Airline also levies charges for certain types of cancellations. Whether you cancel your air ticket voluntarily or the Airline cancels the reservation, the policy helps you recover the ticket value in either case.
Air Tahiti Nui Cancellation Policy- A Brief
The Air Tahiti Nui is among the few Airlines to provide a customer-first cancellation & refund policy. The Air Tahiti Nui Cancellation Policy depends primarily on the fare type. Its cancellation rules also depend on the time of your request (when you apply for cancellation) as well as the travel route. You will enjoy free cancellations on the US route. It applies under certain conditions. Travelers need to pay the highest cancellation charges for Reward tickets. All fare types are eligible for a refund in the event of an involuntary cancellation. Apart from the refund amount, you will also receive compensation in case of flight cancellations/ delays (by a certain time).
Key Points about the Air Tahiti Nui Flight Cancellation Policy
Every passenger should know the fine print of this Airline’s flight cancellation policy. It makes it easy for you to get a refund.
- The Airline’s cancellation rule applies only to the unused/ unflown portion of the fare.
- This Air Carrier offers free cancellations within 24 hours of the flight booking (subject to certain conditions).
- You can also enjoy free cancellations under the “Hold My Fare” option. It gives you a 72-hour window to make free cancellations (for around USD 100).
- Travelers should cancel their flight reservation at least 48 hours before departure (to avoid the late cancellation fee).
- Flyers can use online/ offline methods to cancel their Air Tahiti flight. However, after check-in, you can only cancel through customer service.
- You will be charged a 100% cancellation fee if you are a no-show.
- Involuntary cancellations always make you eligible for a full refund/ free rebooking (in all cases).
- Group bookings have a different cancellation rule.
MFP Tip: Flyers should purchase flexible/ higher-tier fares to receive easy refunds for cancellations. Contact the My Flight Policy customer support agents at to make your refund claim smoother.
What is the Air Tahiti Nui 24 Hour Cancellation Policy?
Every passenger (irrespective of the fare type) receives free cancellations under this policy. However, this rule applies only on the US route. Other international destinations may also have this rule (but it is not always guaranteed). Here are the eligibility requirements for this policy:
- You must cancel your tickets within 24 hours of your booking period.
- The boarding flight should be at least 7 days away (when you cancel the ticket).
- Travelers must have bought their tickets through official channels (website/ app/ ticket counter/ customer desk). Third-party tickets are not allowed.
- Every fare class (including promotional/ discounted/ bereavement fares) can use this rule for free cancellations.
How much is the Air Tahiti Nui Cancellation Fee?
The cancellation fees vary by fare class as well as booking channel. Your flight cancellation charges range from approximately $30 to $150. Bookings can be canceled without penalty within 24 hours of purchase. We have shared the applicable charges in different scenarios below.
- Online Reservations: around $30
- Phone/ Agent Bookings: $90 – $150 (approximately)
- Reward Tickets: Fee of XPF 10,000 (around $100)
- Hold My Fare condition: You will have to pay approximately 15 EUR to enjoy free cancellations up to 72 hours.
How to cancel an Air Tahiti Nui Flight Ticket?
Passengers can cancel their Air Tahiti flights through online/ offline channels. You can use the “Manage my Booking” section on the official website/ app for this purpose. The Airline also offers the choice of calling customer service/ visiting the airport counter for offline cancellations. We have detailed the applicable procedures for all cases below.
Online Cancellation Method
- Flyers should visit the official website/ app (of Air Tahiti Nui).
- Select the “Manage my Booking” feature available on the homepage.
- You need to input the reservation information. It contains your e-ticket number/ surname.
- Click the Cancel button in the subsequent step (once you access the specific reservation).
- Passengers will see the applicable rules (related to cancellations/ refunds) on the screen.
- The next step will require you to pay the applicable charges.
- You will get an email notification once the cancellation is successful.
Method to Cancel a Flight Ticket Offline
- You need to contact the Air Tahiti Nui phone number.
- You will have to request the flight cancellation (once the call is connected).
- The call operator will require your ticket details next. Provide them with the e-ticket number/ surname.
- You will be notified of the relevant cancellation/ refund policies (once you retrieve your booking).
- The staff will require your final approval for the cancellation.
- Travelers should pay the necessary cancellation fees (if any). It will complete the process in the end.
- Check your email address to know about the additional details.
Air Tahiti Nui Refund Policy: Key Highlights you should know
This Air Carrier offers one of the simplest refund policies. Review them below.
- Higher-tier/ flex fares allow easy reimbursement of the flight value.
- The Airline’s refund policy does not apply to flights operated by partner/ codeshare air carriers.
- You will not receive any refund for the upgrade cancellations.
- A refund will be issued to the payment method used for your original ticket (which is the same as the one you used when booking).
- Air Tahiti Nui compensation is also offered (up to €600) on select routes.
Conclusion
If you fly frequently to/ from French Polynesia, you should know about the Air Tahiti Nui cancellation policy. It offers simplified rules for your flight cancellation that include free cancellations within 24 hours, as well as a 72-hour fare hold option for complimentary cancellations. The applicable charges depend on the fare type. Refunds are offered on involuntary cancellations (on every fare class).
Frequently Asked Questions
The major difference lies in the cancellation charges/ deadline. The international route has a higher cancellation fee. The cancellation deadline is also comparatively strict for international flights.
You can use the 24-hour grace period for such cancellations (available only for the US route). Other travelers can purchase the hold period for free cancellations (up to 72 hours).
Credit card refunds are transferred within 7 business days. It takes 20-30 days for cash refunds.
