Welcome to My Flight Policy ’s Website, flyingpolicy.com, which features desktop and mobile versions and the smartphone app. The term “Website” refers to any or all of the elements that are accessible on My Flight Policy .

My Flight Policy will assist you with all the travel details to offer travel services, including hotel or holiday bookings and other transactions for travellers with travel suppliers available on our Website. My Flight Policy is for non-commercial use, and terms like we, us, our, or ‘My Flight Policy ’ refer to our company. The terms like ‘you’ or ‘your’ refer to the users of My Flight Policy .

The Website is available for travellers under the regulation that they can accept it without modifying our terms, conditions, or any notices mentioned here. All of them are together known as the ‘Terms,’ and the Terms depict the booking terms and conditions applicable to the services travellers avail on our Website. It also gives details of your responsibilities as a user of the My Flight Policy . The terms limit the liabilities of My Flight Policy and the third-party suppliers listed on our Website.

The suppliers include the services available on flyingpolicy.com. We refer to our third-party suppliers as ‘Travel Service Providers’, and we recommend you go through and understand the booking conditions mentioned below when reserving My Flight Policy services for Destinations, hotels, or holidays. We recommend that you check the details of your travel itinerary and ensure that you understand the information mentioned in your confirmation email. You should also review our Privacy Policy to learn how to use our Website and how the Agreement covers it.

When you utilize our Website for travel bookings or talk to our travel experts, you agree to the Agreement terms. All the above-mentioned Terms and Conditions will apply to you. If you have issues with the Terms, you are requested to stop using our Website. My Flight Policy reserves the right to modify and amend the Terms and post the revised terms at any time without giving any prior information. We advise you to check this page every time you visit the Website.

The amended Terms are applicable starting from the date of the post. Our Website is intended for the residents of the USA and Canada, and the terms of this Agreement apply to their residents. Under this Agreement, we will determine your IP address to determine if you are located anywhere in this region. UPON YOUR ACCEPTANCE OF THESE TERMS, YOU AGREE TO MANDATORY CLASS ACTION AND WAIVER A CLASS ACTION. The mentioned booking terms are mandatory for all the users, visitors, and customers of the My Flight Policy . Any references in the booking terms mention ‘booking,’ ‘contracts,’ or ‘arrangements’ for services you availed.

Use of My Flight Policy – Website

There are some terms and conditions that you are required to fulfill to use our Website or to book with us. You must guarantee:

• You are 18 or above.
• You have the authority to engage in a legal contract with us.
• Your use of the My Flight Policy will be according to the terms of the Agreement.
• You will make authentic bookings for your personal use or on someone’s behalf who has given you the authority to do the same.
• In case you are booking on someone else’s behalf, you must make sure that they are aware of the terms of this Agreement.

Additionally, make sure the information that you share with us is up-to-date, true, and right

We hold the right to deny anyone access to our Website or services for valid reasons at our discretion. It includes but is not limited to violation of the terms of this Agreement.

Governing Laws; Submission to Jurisdiction

The laws of the State of Florida, USA, govern these terms and our rights concerning third parties who are connected to us. Unless otherwise specified, it is decided and agreed upon by both parties that the Illinois court shall have jurisdiction over any mandatory arbitration that occurs. As a user of My Flight Policy , you give us consent to decide on this under the Terms. You must bring your Claims to our notice within 6 months of the date of the booking made.

Mandatory Arbitration

All the claims filed with us are resolved via arbitration initiated by the American Arbitration Association (AAA). You must declare the Claims on an individual basis in a small claims court in Illinois. If your claims qualify as per the rules of small claims court, they are stated by it. It includes allegations made against My Flight Policy , its affiliates, and subsidiaries. It includes any businesses connected to us or our travel providers. It implies that even though the prior version has to be modified, any claims that surface after you accept the terms and conditions will be taken into account.

My Flight Policy may file a small claims lawsuit against you. According to an agreement, there won’t be any judges, or the court will be needed to evaluate the deal. But being a user of My Flight Policy , you can be the judge and award the same or similar damages, including the statutory damages, attorney’s fees, and costs that a court follows to enforce these Terms. You have the choice to conduct the arbitration over the phone or choose to be physically present in the state where our office is located or in a mutually agreed upon location.

If the proceedings aim to resolve the claims, they will be conducted on an individual basis and not in the form of a class action or a consolidated action. Under any particular circumstances, if a Claim proceeds in court instead of arbitration, we waive your right to a jury trial. Resolution of disputes must resolve the claims stated against the My Flight Policy . Any claim filed but not solved by Resolution of Disputes is qualified as inadequately filed or void.

Travel Information – General

My Flight Policy provides you with information linked to your itinerary, travel plans, and the related Terms of booking after the booking is complete. It includes the details of the destination, packaged holiday, and the schedule of your Destination.

We provide you with the information given to us by our third-party suppliers, such as transportation, tour operators, and other providers. We take the necessary steps to ensure that the information that we share with you is accurate and up to date. However, if it is not, we have no responsibility or liability in such a case. All the information displayed on our website is subject to change without any prior notice. Also, all our services are subject to availability.

As a user of the My Flight Policy , you have to understand the legal requirements of travelling. It includes a valid passport, destination-specific visa, and health insurance documents and provides us with the same to complete your booking. We are a service provider for you, and we assist you with the booking process through the desktop or mobile website or our booking team. The final responsibility lies with you to get all the information and to make sure that you take the required documents for travel.

For other terms of bookings and services availed of in the My Flight Policy , you must read all the terms carefully. When you book a Destination with us, make sure that you go through the website terms available on their website. You must abide by all of the terms and conditions. If the destination itinerary has multiple suppliers, then please go through the terms and conditions for all the mentioned transportation. The holidays booked are guaranteed after the purchase, and the payment transaction is complete. We issue a ticket after this process is complete and we receive a ticket from the supplier.

Sometimes, transportation companies change their prices without informing us, and these fare changes are not dependent on us. As a travel agency, we have the right to cancel your booking if we do not receive your payment by the allocated time and date. All transportation have a different set of rules on their fee and charges. So, if your destination is cancelled or rescheduled, resulting in a change to your other destination on the itinerary, you are responsible for the same. In a scenario like this, you have to bear the cost or buy new tickets for the unchanged Destination.

Usually, they charge a fee to make a change, refund, or exchange. In such a case, the cost is borne by the customer. You must comply with the terms, and there are different rules for different transportation. You must have your outbound and return tickets along with the confirmation email sent to you during the trip. The authorities may seek proof of your return tickets during check-in. My Flight Policy recommends that you book a combination of two one-way tickets instead of purchasing one round-trip itinerary.

We recommend booking a combination of two one-way tickets because it is easier to offer better flexibility and choice of destinations. The destinations are usually cheaper when the booking is made using different transportation methods than when booking using the same method. The combination of one-way Destinations is different from the terms of round-trip Destinations. The one-way Destinations are subject to their terms and conditions. So if a destination changes in your first way and causes a delay in the other destination, as a customer, you will pay the applicable charges. In such a scenario, My Flight Policy has no responsibility or liability.

The prices for low-cost carriers are usually converted from a different currency to USD for your convenience. As a result, you have to pay the converted charges, which are the estimated (and not exact) value of the ticket purchased. So you might observe the amount paid is different due to currency fluctuation. When receiving your e-tickets, you might have to pay an additional transaction fee on your credit card because you paid us in a different currency or country. When making an international purchase, taxes are levied by your bank.

Booking Policy

The total price published on the My Flight Policy site includes all applicable government taxes.

In case of an increase in the fare in the issuance of the Air ticket due to airlines, a miscalculation in the amount due to server error and from the bank’s payment gateway issue, then My Flight Policy reserves the right (at its discretion) to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference in amount should be paid to the My Flight Policy after the communication from the My Flight Policy to avoid any discomfort.

You are supposed to pay the full amount prior to the confirmation of your booking.

For the issuance of the infant’s ticket, the age of the infant must be below 2 years, and you need to confirm that they have valid proof-of-age documents when they’re checking in. Also, you need to ensure that the infant must be accompanied by an adult at least 18 years old. You can book not more than one infant per adult (one adult can only look for one infant). To avail of infant fares, the infant must be under 24 months of age until the complete journey that you’re booking ends. If the age of the infant is 24 months or above, then you are required to book a separate booking as a child.

For booking the child ticket, the age of the child must be between 2-12 years, and you need to confirm that they have valid proof-of-age documents when they’re checking in. Also, keep in mind that the child must be accompanied by an adult at least 18 years old.

All the tickets/bookings issued to the customer shall additionally be regulated under the terms and conditions as stated by the respective Airlines/Supplier.

My Flight Policy is not responsible for any delay or cancellation of flights from the airline’s end.

If the ticket is cancelled directly from the airline’s website, office or call centre, you need to inform My Flight Policy for the refund to be processed. Please note that the My Flight Policy does not get any direct alerts from airlines.

General Terms

My Flight Policy , as a renowned and responsible travel agency, strives to offer you the best possible information about hotels, airlines, railways, and transportation. However, it is advised to all the clients to research everything thoroughly to avoid any confusion & mess.

My Flight Policy is not responsible for any delay and/or alteration in your trip due to unavoidable circumstances, which may include multi-faceted factors.

My Flight Policy is not responsible for any damage, loss or injury made while enjoying the holiday packages we provide. You will be held accountable for your own safety measures.

We are also not accountable for any human error that remains unnoticed by the clients and our employees.