At My Flight Policy , your trust is important to us, and therefore, we prioritize your privacy. We strive to make you aware of how we collect, use, and how and in what circumstances we disclose your information. Our Privacy Policy elaborates on the practices regarding information collected on your visit to our website or use of our services, including (not limited to) booking services accessed through our website or contact centers.

Visiting our website or using any of our services implies that you agree to the terms of our Privacy Policy and Terms of Use.

Your Personally Identifiable Information We Collect

Personal Identifiable Information refers to details that can be used to identify you as an individual. The list includes Name, Postal address, Email address, Telephone number, Credit/debit card details, Passport number, and Social media account information. In addition, it may also include the information you have provided while booking a flight, such as dietary preferences, health-related concerns or cautionary measures. Furthermore, we also collect information on points of departure and destination.

Even if you are providing others’ personal information, our privacy policy will be applied to that as well. Therefore, you need to confirm that you have their consent and you authorize us to use it as per the policies explained herein.

How My Flight Policy Collects Personal Information?

We collect your Personal Information upon your site visit and may share it with our service providers. The below-stated pointers explain how we collect your information:

When You Interact With Us For Services: We collect your information when you interact with us for our services, such as newsletters, flight bookings, or use of our website.

When You Contact Us Offline: In addition to your online interaction with us, we collect your information when you contact us offline via our call centers or customer service.

Via Social Media: We may also access your social media details from various social media platforms like Facebook, Instagram, and Twitter while adhering to the applicable laws.

How My Flight Policy Uses Your Personal Information?

We may use your Personally Identifiable Information for the following purposes:

• To respond to or fulfill your booking requests or services, which may also include payment processing and communicating with you regarding your booking.
• To answer your queries and meet your requests, such as sending promotional newsletters via email.
• Customize offers as per your needs or preferences.
• Moreover, your personally identifiable information can be used to identify, prevent, and mitigate risks and fraudulent activities.
• To get insights booking insights and trends in order to improve our services.
• In order to send marketing communications as per your interests and in adherence to the applicable laws,
• This is to provide you with administrative information regarding the services offered, changes to the terms of use, or booking policies.
• Also, we may use your information to facilitate the legal processes, comply with the applicable laws and requests from authorities, and/or enforce our terms.
• Besides, we may also use your personal information to enforce our terms, protect the rights, safeguard our corporate interests, and limit potential damages.

How We May Disclose Your Personal Information?

My Flight Policy (at its sole discretion) may share your information with:

Service Providers: We may share your information with third-party service providers whom we don’t owe or control or whose privacy practices are beyond our control. Therefore, you are suggested to review their privacy policies.

Parent Company and Subsidiaries: My Flight Policy may share your information with its corporate partners, who follow the same privacy policy.

Travel Suppliers: We share your information with our travel suppliers (as necessitated by the travel procedures), such as hotel providers and other partners, to facilitate the booking process.

Other Partners: We collaborate with other companies, such as aggregators, travel agencies, and travel insurance providers, to offer services, and therefore, we might need to share your personal information regarding our services with them.

Third-Party Service Providers: We share data with third-party service providers as defined by the confidentiality clause, which may include hosting companies, payment gateways, review platforms, and customer service providers.

You can control whether or not you want to share your social media information with us. Using your social media privacy settings section, you can configure your settings. If you disable these settings, we will not share your data through social media.

OTHER INFORMATION

Other Information on our Privacy Policy page refers to details that do not directly identify you, such as:

Cookies: Cookies are small data files stored on your device that collect information related to your browser type and information about the sessions (time spent on our site, pages visited, and language preferences).

Using Pixel Tags: Pixel tracks can provide useful insights into the effectiveness of marketing efforts by tracking important metrics, such as visitor actions, response rates, usage stats, etc.

Voluntarily Provided Information: When booking a flight with us, users provide us with their travel preferences and submit requests to personalize the travel as per their special needs, such as dietary restrictions or health concerns.

Physical Location: We collect information about your physical location to provide you with personalized content and targeted advertisements. You may disable this feature from within the “Settings” section of your device.

IP Address: Your internet service provider (ISP) assigns a unique number to your device, referred to as the IP address. We use your IP address to determine usage patterns, diagnose server issues, and manage our services.

RETENTION PERIOD OF THE INFORMATION WE COLLECT

The My Flight Policy retains your personally identifiable information for as long as it is needed to fulfill the purposes elaborated on our privacy policy page. In certain instances, we may need to keep your information for a longer period as required by legal or government procedures. The retention period is bound by the applicable laws.