This Air Carrier allows flight cancellations with relative ease. Your refunds (credits/ penalties) depend on the fare type/ where you booked. Passengers need to review the fare rules for better clarity.
Scoot Airlines Cancellation Policy: How to get a Full Refund
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- Scoot Airlines Cancellation Policy: How to get a Full Refund
You can make easy flight cancellations if you know the applicable rules. It makes your air journey more secure from disturbances. One such crucial policy is the cancellation Policy. We have covered the Scoot Airlines Cancellation Policy in this blog. It will help travelers know the suitable options when their flight is canceled. The Scoot flight cancellation Policy differs based on several factors. You may receive a full refund, or you may not get a penny. It shows how crucial it is to go through every aspect of this Airline’s cancellation rules.
What is the Scoot Airlines Cancellation Policy in 2026?
Scoot flight tickets are usually non-cancellable/ non-refundable. They are purchased with a flexibility option that provides compassionate consideration. It includes death/ medical reasons. Flight cancellations must be made at least 4 hours before departure. Refunds are usually credited as Scoot travel vouchers. It remains valid for 12 months. It may also provide travel benefits for 24 months. This Air Carrier offers flight cancellation options through different channels. You will not receive a refund if you are a no-show/ already checked in. The Scoot Airlines cancellation policy varies by fare type/ route.
MFP Tip: Passengers need to purchase the flexible ticket option to receive flexible cancellation rules. It offers easy refunds in unforeseen circumstances. You need to visit the My Flight Policy website for hassle-free ticket bookings.
What should you know about the Scoot Cancellation Policy?
Scoot is a low-cost carrier that offers refunds under certain circumstances. You need to know its key aspects (for a smooth navigation during stressful conditions). We have shared those important points below.
- Scoot Airlines does not allow flight cancellations in most cases. You will not get a refund.
- Travelers may receive a full refund in some cases. It is provided when you apply for cancellations within a time limit.
- This Air Carrier allows refunds for cancellations due to medical reasons.
- You may also cancel the flight when there is a significant schedule change/ disruption. The applicable time is 4 hours (or more).
- The Air Carrier also offers flight cancellations when there is the death of the passenger/ immediate family member.
- Passengers can receive a travel voucher on flight cancellation if they have purchased an add-on.
Does Scoot Airlines have a 24-hour free Cancellation Policy?
There is no specific Scoot cancellation policy 24 hours. It is available for certain bookings. You can enjoy this rule on specific routes/ bookings. While this Air Carrier may not offer free cancellations in most cases, you may receive them from its partner Airlines. Here are some technicalities that you should know.
- Your flight departure date should be at least a week away.
- Travelers must have made their bookings via the official channel.
- Your flight tickets should not have undergone modifications.
- Reward/ Promotional fares may not have this rule.
- Group bookings are also not covered.
What methods are available for the Scoot Flight Cancellation?
The Scoot Airlines cancellation policy offers several flight cancellation methods. It includes online as well as offline channels. The Online methods include the official website/ online webforms. You may also use the online chat options (like WhatsApp/ Live Chat). The offline method includes a call to the Airline customer service center.
How to Cancel Scoot flight online?
- Travelers should visit the Airline’s Official Website.
- You should go to the “Manage My Booking” section.
- Enter your reservation details. It includes the booking number/ email ID.
- You will access the specific flight reservation. Review the cancellation rules for your booking. It includes applicable charges/ refund options.
- Flyers need to confirm their cancellation in the next step.
- Review the email for confirmation details.
Offline Process to Cancel a Scoot Airlines Flight
- You need to contact the Scoot Airlines customer support.
- Request for your flight cancellation after the call is connected.
- The representative will ask for your booking reference number and email ID. Provide the same to them.
- The Airline support agent will tell you the applicable rules (for the specific booking).
- You will need to provide your final consent for cancellation.
- Pay the applicable charges (if any)
- Scoot will email you the cancellation information.
MFP Tip: You will have to contact the concerned travel agency for third-party bookings. They will handle cancellations on your behalf. Travelers should visit the My Flight Policy website for additional assistance.
How much is the Scoot Airlines Cancellation Fee?
Scoot Airlines flight tickets are non-refundable. It applies until you buy the “Cancel Your Trip” option. There will be a complete loss of the ticket value (in other cases). But you might be able to reschedule your flight by paying the Scoot flight date change fee. The applicable charges are SGD 60-100+. Free cancellation is possible within 24 hours of purchase. It is provided if the booking is made at least 7 days prior to departure. We have tabulated the detailed fees (in different cases) hereunder.
| Policy Type | Fee Description |
|---|---|
| 24-Hour Risk-Free Cancellation |
|
| Cancel Your Trip Add-on |
|
| Flight Disruptions |
|
| Non Refundable Tickets |
|
| Medical/Bereavement |
|
What is the Scoot Airlines Cancellation Policy International?
Scoot Airlines usually has a non-refundable/ non-cancellable policy (for international flights). It means that most tickets cannot be cancelled for a refund. However, this applies except in cases where there is a serious illness/ death in the family. The major changes in the schedule (2+ hours) also offer you easy cancellations. Purchasing the “Cancel Your Trip” add-on gives more cancellation flexibility. This Air Carrier mostly operates domestic flights. The cancellation rules of partner Airlines apply to most international flights.
How flexible is the Scoot Airlines Refund Policy?
Scoot Airlines has a generally strict non-refundable policy (for regular tickets). But flexibility is offered through the “Cancel Your Trip” option. You may receive reimbursement for up to 4 hours of departure. A 24-hour grace period is also available for cancellations of new bookings. Check key highlights for the Scoot Airline Refund Policy below.
- You will receive a refund in the event of major flight disruptions.
- Refunds are issued as non-transferable vouchers (in most cases).
- You can make a refund request after you cancel the ticket.
- You can make a refund request after you cancel the ticket.
- The Airline also offers refunds for severe medical conditions. Valid documents are needed in this case.
- Scoot takes 20 business days for the flight value refund.
- Every flyer will receive a refund for the involuntary cancellations (when the Airline cancels your flight).
- You may receive compensation as well as a refund option in case of severe flight disruptions.
In a nutshell
You can secure your next flight journey through flexible add-on options. The Scoot Airlines Cancellation Policy provides the option to purchase the “Cancel Your Trip” flexibility. It offers easy cancellations up to 4 hours (before flight departure). The Airline has strict cancellation guidelines in other cases. It is because tickets are non-transferable/ non-refundable. Travelers may get a refund for emergency medical conditions. The Scoot Airline Refund Policy is lenient when the Airline cancels the flight. You may also opt for voucher refunds in this case.
Visit the www.myflightpolicy.com page to resolve further queries. Our seasoned travel representatives will help you with your flight bookings/ cancellations/ refunds/ changes/ related services. You will receive full assistance from us 24/7.
Frequently Asked Questions
Passengers become eligible for a full refund. You will also get an option to rebook/ receive a travel credit. Exact options depend on your fare/ local regulations.
The Airline will not offer you a complete reimbursement (in most cases). It is because most tickets are non-refundable/ non-cancellable. Travelers may get a full refund if they cancel within 24 hours (from the ticket purchase time). You will also receive a refund on involuntary cancellations. It is also given if Scoot Airlines makes a significant change to your flight schedule.
Scoot normally takes 20 business days (to process the refund after receiving the completed/ eligible application). It may also take longer based on bank processing times. Vouchers are dispatched within 20 business days after the completion of the refund request (in most cases).
No, these are different guidelines. Flight changes can be made for a fee until 4 hours before departure. At the same time, cancellations are not possible, and the ticket is non-refundable unless you have purchased the “Cancel Your Trip” option or under certain circumstances.
