Canceling flights sounds risky, and losing the money you paid for the ticket. Well, it’s obvious that after booking, you opt to cancel for any reason, but a service charge is deducted to refund you the airfare. If you booked an EL AL flight, you can stay flexible with your flying plans. Decide if you need to cancel or change your ticket before departure. Learn the EL AL Airlines Cancellation Policy to have a clear view of the general rules that apply to your ticket, including fees and refund & voucher options.

To improve flexibility in passengers’ trips, EL AL Israel Airlines launched a new service called EL AL Protect that allows easy booking change or cancellation. Travelers can buy this service at a small fee or use Matmid Frequent Flyer membership points. This blog provides an in-depth view of the policy. Read further to facilitate your flight cancellations.

What are the main EL AL Airlines Cancellation Rules?

EL AL Airlines offers easy changes and cancellations on flights directly booked through their website or call center. If you want to cancel your itinerary after purchasing for any reason, you can simply use any mode available in the EL AL Airlines Cancellation Policy. Depending on your ticket and fare conditions, you may have to pay a fee to get a prompt refund from them. Here’s a more detailed breakdown of the basic guidelines that EL AL follows to cancel flights at a passenger’s request:

EL AL Cancellation Policy 24 Hours

The airline offers a 24-hour Risk-Free Cancellation duration in which travelers can cancel their flights without fees and receive a complete refund. Tickets can be bought from the airline’s official website, phone reservations, ticket counters, or offices. The 24-hour window begins from the time of purchase, and your booked flight must be at least seven or more days from departure.

Terms and Conditions of EL AL Flight Cancellations Made Online.

Since the EL AL Airlines Cancellation Policy allows easy cancellations through the website, call, or app, you can request it in any mode. However, only some kinds of tickets can be canceled online, which are:

• Tickets you purchased with coupons or vouchers
• Tickets from EL AL’s Bid2Fly auction
• All fare tickets and cabins
• Reservations having connections to other airlines

Some important to consider:

• Passengers cannot cancel the Award tickets or Cash+Points.
• If you used your ticket partially, you can request to cancel the unused part and get your money back minus cancellation fees.
• If you want to cancel your flight, you can do so online after 24 hours of initial purchase on the website elal.com when the option becomes available.
• You can find the flight fare minus cancellation fees below the Cancellation Costs for Each Passenger.

What is the policy for canceling EL AL Flights Beyond 24 Hours?

Canceling after the risk-free period incurs a fee on tickets based on their refundability type. It differs for refundable and non-refundable fares; you may not get a full refund either. Let’s see how the rules differ for EL AL flight bookings:

Refundable V/s Non-Refundable Tickets

Refundable tickets offer flexibility to travelers even beyond the 24-hour timeline. Thus, buying a refundable option gives you an entire ticket refund, including taxes and charges, but an EL AL Cancellation fee applies. The fee may or may not apply. If it does, the charge will be the lowest of all Economy fare types as per ticket conditions.

EL AL follows the Israeli Consumer Protection Law, which states that you can cancel your itineraries up to 14 days before the flight and not within 7 days of flight departure. If you need to cancel, it may result in losing the whole ticket value. Moreover, canceling non-refundable tickets means you will only get an e-credit or voucher for the value of your ticket minus the EL AL cancellation cost.

EL AL Airlines Cancellation Policy for Cabin Types and Fares

The airline operates on distinct cancellation policies based on ticket type and service class. If you bought an EL AL flight ticket and need to cancel it, know your eligibility here:

Economy Class

You can book an Economy class ticket on EL AL flights for most destinations, excluding North America. It offers three types of fares – Lite, Classic, and Flex. The cancellation rules differ for each type of ticket:

• Lite: These fares are non-cancellable and non-refundable as per the policy. It means you may get a credit or voucher to cancel them.
• Classic: Classic fare tickets on EL AL Airlines can be canceled, resulting in a possible refund after extra fees are deducted.
• Flex: Flex fares include the service to cancel anytime. Thus, they give you maximum flexibility when traveling with EL AL.

According to El Al Airlines Cancellation Policy International, the rules and fees for flights to North America are defined when booking. So, if you’re traveling outside the country, remember to read your e-ticket terms for precise details if you need to cancel or change your booking.

Business Class

As an upper-class cabin airline, the airline allows flexibility in changing and cancelling flights. You can opt to cancel your flights before departure for an additional cost. You will receive your refund or voucher as stated on your ticket during booking.

First Class

The most convenient and travel-friendly option is the First Class ticket, which includes cancellation service in the ticket price itself. So, if you wish to cancel your trip before departure, you can go to the Manage Booking section and cancel your itinerary.

EL AL Protect:

It’s a new product released by EL AL that allows passengers to cancel for any reason and receive a credit voucher. The credit is for future use, so passengers can buy new flights afterward until it expires. The EL AL Protect service costs $19 per ticket for flights 6.5 hours long, whereas $29 per ticket is charged for flights longer than 6.5 hours.

If you are a Matmid Frequent Flyer member, you can redeem your points to buy this service. However, EL AL Protect can only be bought during ticket purchase. If you buy this service, you will not be charged a cancellation fee; instead, you will receive a refund of the flight fare, add-ons, and taxes.

To avail of the voucher, you can use this Protect to cancel your booking at least 24 hours prior to departure. Beyond that, the standard rules apply.

How to cancel an EL AL Airlines flight ticket?

EL AL Airlines Cancellation Policy allows quick and prompt requests, which simplifies the refund process. You can use the app or website to self-manage cancellations. Else, you can contact the airline directly and ask for assistance. Follow the step-by-step manual to perform the actions:

Online Cancellations Via Official Website:

• Simply open www.elal.com and look for the option to log in to your airline’s flyer account.
• Otherwise, go to the Manage Your Booking section, enter your ticket number and full name, and hit Continue to fetch your booked flight.
• Once your itinerary appears, find the flight that needs to be canceled.
• Click on the Flight Cancel tab and move forward to check the associated terms and fees.
• You must pay the fees and taxes applied, if any, to get a confirmation from the airline.
• After you’ve paid for the cancellation and refund service, the airline will email you to let you know that your flight has been successfully canceled.

Conveniently Cancel through Mobile Application:

• First, install the EL AL app on your Android or iOS; it is available for both.
• Run the app after installation to log in to your EL AL account.
• Now, steer to the Manage Trips sections and then choose your flight.
• Hit the Cancel Flight button to continue to the payments page.
• Pay any applicable charges and receive confirmation from your airline.

El Al Customer Service Number:

• It is a quick option when you’re in a hurry to call someone at the airline and request to cancel the flight.
• Therefore, dial (800) 223-6700 Call Us : +1-877-271-4004and connect with a live representative at EL AL Airlines.
• You can follow the IVR prompts to either press the flight cancellation key when told or connect with the agent directly.
• When the airline’s official is available, provide your ticket info and get it canceled.
• Thereafter, you will receive a text or email with your registered contact details stating that your itinerary with EL AL has been successfully canceled.

Cancel a Flight at the Airport

You can go to the nearest airport from your place and seek a staff member at the Help desk. Request to cancel the ticket and show them the necessary booking details. You can cancel your tickets with EL AL for any reason, so relax. Just pay an additional cost to request it.

Fees to Cancel an EL AL Reservation

EL AL Airlines Cancellation Policy lets passengers cancel most of their tickets for free or a nominal fee. However, non-refundable tickets usually have a higher fee than refundable ones. Moreover, international bookings cost more than domestic trips to be canceled.

Also, EL AL levies a handling charge of $50 for adult passenger ticket to change via the customer service center. For infants, it is only $15. You can easily avoid this fee by canceling your ticket online.

EL AL Refund Policy for Flight Cancellations

• In accordance with the EL AL Refund Policy, customers can grab a full refund for any ticket canceled within 24 hours of purchase.
• Refundable tickets like Economy Classic and Flex are eligible for a refund.
• However, Lite fares are not refundable, but you can still receive a voucher to book flights in the future.
• Business and First-class tickets can also be refunded to the original payment source minus the cancellation charge.
• You can cancel your EL AL flight immediately and initiate a refund, or you can fill out the El Al Refund Request Form to get your money back.

Important: EL AL does not issues refunds for tickets that are used, award tickets, and group tickets. However, if you bought these tickets from a third-party or ticket vendor, you must reach them to help you out with refunds or vouchers.

Refund Processing Duration on EL AL Airlines

Soon after you cancel your reservation, airlines processes your refund based on your eligibility. If you paid with a voucher or credit, you will receive that voucher in the next seven working days. For credit card payments, you can expect your refunds to process back within 30 days.

EL AL Airlines Cancellation Policy for Cancelled Flights

It’s no secret that flights can be canceled from the airlines’ side as well. When it happens, you get additional perks beyond your ticket’s eligibility. So, EL AL may cancel your flight for reasons like security/technical issues, weather, or crew shortage. For flight disruptions like cancellations, delays, or preponement, you can expect:

• Free Rebooking: The airline will assist book another flight at zero fees to continue your journey interrupted. You’ll get a new flight ticket for the same destination, arrival and departure airport.
• Complete Refund: If you do not like the alternative option EL AL offers, you may call off the ticket and request a refund. You would not have to pay any additional fees, rather get a refund in the next 7 or 10 days.
• Compensation and Reimbursement: If you were at the airport when your flight was canceled, the airline would reimburse your expenses thereafter. You can ask for accommodation, transportation, and meals. However, if you arrange them for yourself, the airline will pay for the accommodation.

Concluding the Blog!

EL AL Airlines Cancellation Policy is structured to offer comfort to passengers in need. Whether you had an instant change of plans or EL AL canceled your flight, you can exercise your rights as a passenger. Be ready to pay a refund fee to process easy repayment, but you cannot refund an award ticket if used. To learn more about the guidelines, fees, and process, contact myflightpolicy.com at Call Us : +1-877-271-4004. Our experts can help you in accessing the travel changes with ease.

Frequently Asked Questions