It is a difficult situation when you realize you would not be able to board the plane and may have to cancel the trip. You can cancel your Caribbean flight without worrying about eligible refunds and overcome the pressure by understanding the rules of your airline. Navigating Caribbean Airlines Cancellation Policy and learning your ticket conditions will greatly help. Therefore, get along with this blog and clarify your concerns regarding flight cancellations and refunds.

The airline’s cancellation policy is flexible and traveller-friendly. You can easily manage your flight using Caribbean Airlines’ website, mobile application, and contact number. However, whether you’ll obtain a refund upon cancellation will be decided by your ticket type – refundable or not. Find out more in the article below.

Basic Guidelines of Caribbean Airlines to Cancel Flights

Cancellations are eligible for tickets that are directly booked with Caribbean Airlines, and a fee is charged based on route and ticket type. Depending on these factors, you may or may not receive a cash refund. Read more about Caribbean Airlines Cancellation Policy below:

What are the 24-hour Cancellation Rules?

Caribbean Airlines waives the cancellation fee for flight tickets withdrawn in 24 hours of reservation. Thus it helps passengers adjust their plans with a worry-free option.

Key Facts Regarding the 24-Hour Cancellations

• You must book your flight directly through the website of Caribbean Airlines and customer service at call or airport ticket counter.
• Your reservation must also include one segment to or from North America; the United States or Canada are preferred.
• The Policy applies to those flights that are booked 7 days before departure.
• However, flights booked for travel within Trinidad and Tobago do not qualify for this cancellation rule.

What are Caribbean Airlines policies for tickets canceled beyond 24 hours?

Once crossing the 24-hour free cancellation line, charges depend on the route and your ticket type. Moreover, you must be aware of the deadline for canceling flights before departure, or you might face no-show cancellations.

Cancellation Timeline:

If necessary, you must cancel your domestic flights at least two hours before the flight. For international trips, you must cancel the booking up to four hours in advance.

Refundable and Non-Refundable tickets:

When you cancel a Caribbean flight, you have two refund options, which are determined by the purchased ticket.

• You can get your money in the original payment form minus a cancellation fee if you buy a refundable fare.
• However, if you purchase a non-refundable type, you can only receive the airline credit, which has a lower cancellation cost, for future use.

Apart from this, Caribbean Airlines offers a risk-free cancellation option, where you can cancel a flight due to an emergency by providing proper legal proof.

How to Cancel a Caribbean Airlines Flight?

Caribbean Airlines cancellation policy is well-designed to offer convenient methods for changing plans. You can use the Manage Booking portal or text via the Live Chat option on their website. If you desire to use the offline modes you can contact them through the Helpline or visit the airport ticket counter. Here are the steps to follow:

Using the Website to Cancel Caribbean Airlines Flight

• Go to the Caribbean Airlines website to open the Manage Booking window.
• Enter your Last Name and e-ticket Number to Find your Booking.
• Don’t forget to select whether you paid with Money or Miles.
• When your itinerary pops up on the window, prefer the Cancel Flight option.
• Later, look for the airline rules applying to your ticket and understand the fees & refund options.
• Confirm your prompt and pay any extra cost added to your cancellation request.
• The airline will verify the request and email you its successful completion.
• You can get your refund in a few working days per their cancellation policy’s processing time for refunds.

Cancel the Trip via Live Chat

• You can find the Let’s Chat button in the bottom right corner on the same Manage Booking page.
• Tap on it and start texting your issue.
• In no time, a representative will reach you to assist you with the cancellation request.
• Be sure to provide correct flight details for a better process.
• Pay fees to confirm cancellation and get an email verifying the completion of your request.

Caribbean Airlines Flight Cancellation Offline

• US and Canada travellers can contact the Caribbean Airlines Hotline is + 1 800 920 4225 .
• Passengers residing in another country or state can find the region-specific customer care number on the Caribbean’s Contact Us page.
• You can contact a live representative for customer support regarding canceling the flight you no longer need.

At the Airport Ticket Counter

• You can go to the airport and visit the nearest ticket counter or help desk.
• An airline official will guide you through the steps and assist your cancellation.
• Show them your ticket and other travel docs, and pay any applicable amount.
• They will cancel your flight, print the receipt, and return it to you.

Understand the Caribbean Airlines Cancellation Fees

It’s always mistaken that Caribbean Airlines charges heavy fees for cancellations. But, the airline imposes a small fee depending on some factors.

• Fees can vary based on your flight’s route and the type of ticket you buy.
• You will pay zero fees if you cancel within 24 hours from the time of reservation.
• Domestic flights usually have a low cancellation fee after 24 hours, around $50.
• However, international flights have a higher fee depending on the route and destination of your trip.

Caribbean Airlines Refund Policy – Main Points to Remember

Travelers who cancel their trips are eligible for a refund based on the ticket type and the time they cancel.

• Refundable fares can be refunded using the actual payment method used for booking flights.
• However, non-refundable fares are not eligible for this type of refund.
• Instead, the airline issues a travel credit of the entitled amount to your flyer account.
• The credit issued can be used to buy flights in future.

What is the 24-hour Refund Policy of Caribbean Airlines?

During the 24-hour grace period, the Caribbean Airlines Cancellation Policy allows for full refunds on cancellations without a penalty. It applies only in specific cases:

• Only customers whose flights are 7 days away from flying can use this perk.
• The itinerary must hold one flight to/from North American country.
• Bookings must be directly bought from Caribbean Airlines official channels like their website, mobile app, or ticket sales office.
• You can revoke your flight for a full refund without additional fees if you meet the above standards.
• However the Policy does not apply to domestic travel tickets like those in Trinidad and Tobago.

Type of Refund: Lost Tickets

Sometimes, passengers lose their paper ticket and are required to buy a new ticket to travel. So now the carrier that issued the old ticket must issue a new one, which can cost more. The airline will give you a refund of the original ticket so that you can buy another one to resume travel. You’ll require a few documents to get it accomplished:

• You will have to fill and attest a Lost Ticket Form of Indemnity.
• It must contain the relevant ticket number, date, and place of purchase.
• Attach a copy of your lost ticket as well as the replacement ticket.
• You must bear the lost ticket fee of $100 or equivalent sum in your regional currency.
• The fee is non-refundable.

Type of Refund: Waiver for Illness/Bereavement

In difficult times, like the sudden death or sickness of a passenger or close family member, Caribbean Airlines waives the cancellation fee, thus processing entire refunds. However you must attach supporting documents.

• The airline accepts immediate family members like parents, grandparents or siblings.
• You must provide proof of hospitalization and how you are related to them if the reason for cancellation is illness.
• For death, you must submit a copy of the Death Certificate and how you are related to the deceased.

Type of Refund: Unused and Partially Used Tickets of Caribbean Airlines

• The standard Caribbean Airlines Cancellation Policy applies if you have a completely unused ticket.
• Thus, offering you a refund depending on your flight route and type after deducting the application cancellation fees.
• All refund requests for unused flight tickets must go to the original point of purchase, i.e., Caribbean Airlines Reservations Office, Contact Centre, Website, or your Travel Agent.
• However, one-way or partially used tickets must meet the immigration requirements, which are:
  • evidence of buying the other ticket,
  • Stamped paper from immigration showing you have permission to stay in the country,
  • Residency, work, or study visa or permit.
• The validity to refund a partially used ticket is one year from the first outbound flight date.

Managing Caribbean Airlines Cancelled Flights

Caribbean Airlines may cancel your reservation for reasons that are not in their grasp. It can be bad weather or maintenance issues. In case the airline cancels your flight bookings:

• you can find a substitute for the canceled booking or let the airline offer you another flight
• If there is no second option, you can apply for a repayment of your canceled flight.

Concluding Lines

Caribbean Airlines Cancellation Policy is a live example of flexibility and comfort while managing uncertain plans. Travelers can seek comfort in their easily navigable policy terms with a nominal fee to cancel bookings. If you understand the policies well, you can effectively handle the cancellation and refund process. For further assistance, you can reach out to Myflightpolicy.com at Call Us : +1-877-271-4004 Our team is available round the clock to help ease out travel plans.

Frequently Asked Questions