Air travel has become a key part of our commute. It offers fast and efficient travel. You can trust the expanded flight network (whether you want to visit a foreign land or a domestic attraction). While the Airline ensures every good box is ticked for passengers, some grey areas need improvement (especially on the domestic route). One such facility is the flight cancellation & refund policies. Most domestic routes have strict policies for cancellations/ refunds. It makes air travel riskier in the event of mishaps. The Government of Taiwan has taken this aspect of travel seriously. It has introduced new flight refund rules to safeguard the passenger’s interests.

Taiwan Unveils New Flight Refund Rules for Domestic Travel

You can make your next holiday travel in Taiwan more pocket-friendly. It is due to the new flight refund rules rolled out by the Executive Yuan. It is the executive branch of Taiwan. New policies offer extra safety nets (in case of sudden cancellations). You will enjoy enhanced customer-centric services on your domestic journey. The new rules will significantly enhance air travel during the holiday period. Every passenger (taking their domestic flights) will experience easy refunds on cancellations. The latest law also offers robust force majeure protections.

MFP Tip: Travelers should make their domestic flight reservations through official channels (website/ authorized agents). It helps you enjoy all the official rules/ policies of the respective Airline. Visit the My Flight Policy website to easily make your flight reservations.

Key Highlights of the Taiwan Flight Refund Rules

Travelers will have an easy time flying towards their destination when they know the refund rules. The new laws have been enacted to make peak-time travel more convenient. We have shared the key overviews of the new rules below.

• The new rules amend the Taiwan Standardized Contract for Domestic Air Passenger Transportation.
• Flyers will get a flexible refund policy if the travel involves three (or more) consecutive legal holidays.
• The refund fee will be determined according to how early (before departure) the passenger cancels the flight.
• The maximum cancellation fee will not exceed 30% of the ticket price.
• The latest rules will apply from March 09.
• Passengers will also receive stronger Force Majeure Protections
• This new rule promotes early cancellations.
• It also prevents repeated bookings.
• The latest policy enables airlines to reassign seats during peak periods.

Which Key Aspects of the Flight Refund does these rules touch?

New rules primarily concern holiday refund rules. In the past (when cancelling flight tickets during major holidays like the Lunar New Year/ national holidays), there was a high possibility of incurring high cancellation fees. The new amendments offer a huge relief to customer finances (especially during the Spring Festival/ national holidays). We have tabulated the key areas (that the new rules touch) below.

Policy Category	Description	Key Details
Tiered Cancellation Fees	Cancellation charges depend on the request time.	Fees increase as the departure date approaches. 10% (of the flight value) is deducted for cancellations made > 7 days before the departure. 20% for 6 – 1 day (before departure). 30% for same-day cancellations.
Force Majeure Exemptions	Passengers may be exempt from cancellation/ refund fees in exceptional circumstances.	Applies to events such as natural disasters/ bereavement/ sudden illness.
Disruption Policies	Airlines will provide assistance (for significant delays/ cancellations).	Airlines must provide clear explanations/ support (meals/ accommodation/ medical help). Passengers may be offered rebooking options/ refunds (for unused portions of tickets).

How do the new refund rules improve Force Majeure Protection?

The latest refund rules (for Taiwanese domestic flights) have special provisions for Force Majeure Protections. Here are the key points related to this aspect.

• The improved force majeure conditions include natural disasters/ serious illness/ family emergencies.
• Affected will not be charged for refunds (if they inform the airline/ ticketing organization before travel).
• You will have to submit relevant documentation.
• It improves financial relief (in times of an unexpected crisis).
• These rules provide better guidelines for cancellation/ rescheduling.

What other positive changes do the new rules make?

Passengers will experience better controls on discounted tickets. Travelers must present original identification documents (at the time of ticket purchase/ flight boarding). It helps you avoid abuse of special fare discounts. This step ensures that only authorized individuals use discounted fares. It also promotes fairness/ clarity. Passengers are encouraged to read the refund terms carefully (before they purchase discounted fares).

MFP Tip: Flyers should always purchase the flex fares to make their flight cancellations/ refunds smoother. You need to visit the My Flight Policy website to book affordable flights at the best fares.

How do the new flight refund rules enhance passenger experience?

The new policies improve the clarity/ fairness/ flexibility of domestic flights. The rules are intended to minimize conflicts during the peak holidays. It also ensures transparency that increases passenger confidence. The new system is expected to achieve a smoother travel experience. It provides a balance to passenger rights as well as airline operational requirements.

What should passengers do to safeguard their holiday travel?

The new flight refund rules (issued by the Taiwan Government) enhance travel safeguards. You need to use these rules to make your journey trouble-free. It will impact your future domestic travel in Taiwan. Check key points below.

• Passengers must familiarize themselves with the new refund rules (as they come into effect).
• Flyers must notify the Airline (in the event of emergencies/ illness).
• You should inform the travel agency (for third-party bookings) before the journey.
• The Airline will offer you easy refunds when you inform them.
• It is crucial to provide all necessary documentation. This ensures a successful claim under the force majeure clause.

In the End

Domestic air transport services are also in high demand during long holiday periods, but the stringent refund policy has often resulted in inconvenience and financial troubles for passengers. In an effort to enhance consumer protection, the Executive Yuan has approved a revision to the Standardized Contract for Domestic Air Passenger Transportation, which will come into effect on March 9, 2026. Flyers will enjoy time-bound cancellation charges under the new flight refund rules. The maximum value has been capped at 30% of the ticket. The improved Force Majeure Protections offer better safety nets from emergency cancellations.

You need to visit the myflightpolicy.com website to resolve any further queries. Travelers will receive easy flight bookings/ cancellations/ refunds/ changes/ additional services. Our expert agents are present there to help you out 24/7.

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