Porter Airlines allows small pets on board. The permitted pets include dogs/ cats/ birds. Pets should be brought in an approved carrier. The pet carrier must fit under a designated Porter flight seat. The pet should also be in good health to stand, turn, and lie down comfortably.
Porter Airlines offers a seamless flight journey to multiple destinations in the US, Canada, and other parts of the world. You can make your Porter Airlines travel experience more enjoyable by understanding all its necessary policies. To make things easier, we have compiled all the important policies of Porter Airlines in this blog. The Porter Airlines Policy guides provide detailed information on cancellation, name changes, flight changes, baggage allowance, and other related rules.
What Porter Airlines Policy Guides should you review before your trip?
The Porter Airlines Policy Guides cover a wide range of topics, including baggage rules (both carry-on and checked), cancellation policies, flight change policies, name change policies, and more. Knowing the essential policies of Porter Airlines will not only give you a confidence boost but also help you navigate uncertainties. The Policies also shed light on fare options/ travel requirements for your smooth Porter Air Journey. Let us walk through the key policies of Porter Airlines that may affect your travel experience.
What Baggage can I take on Porter Airlines?
The Porter Airlines Baggage allowance rules depend mainly on the fare type. Basic Fares allow only a personal item. With other fare types, passengers can take a Standard carry-on luggage in addition to a Personal item. Every fare type permits checked Baggage. Travelers need to ensure the dimensions of both carry-on luggage meet the limit.
- Objects you can take as personal items include a purse/a small backpack/a briefcase, a camera bag/a small garment bag/ laptop computer.
- Size allowance for Personal Item: 33 cm x 43 cm x 16 cm (13 x 17 x 6 in)
- Carry-on Baggae Size Limit: 55 centimeters x 40 centimeters x 23 centimeters (21.5 x 15.5 x 9 in)
- Complimentary checked Baggage is not allowed for standard/basic fares.
- Porter Airlines allows one free checked bag for Flexible/ Freedom fares.
- PorterReserve flyers can take up to two free checked bags.
- The standard weight limit on Porter checked Baggage is 50 pounds (23 kg).
- Your Porter Airlines checked luggage should not exceed 158 cm (62 inches) in total dimensions.
- Porter Airlines charges extra for overweight/ oversized luggage.
- The maximum permissible weight limit on a Porter flight is 70 pounds (32 kg).
- The Porter Airlines Baggage allowance fee varies from $50 to $264.50 per bag on Transatlantic flights. The checked baggage fee on other routes ranges from $40 to $258.75. The specific baggage charges depend on the number of bags and the type of luggage.
- Travelers will have to pay $20 to $115 for overweight and Oversized bags (depending on the fare type).
- You can check sports equipment as checked Baggage under the usual rules.
- Hazardous Materials (flammable liquids/ corrosives) are not permitted on passenger flights.
- You can take permissible liquids/ aerosols/ gels in containers (up to 100 ml). All these items must be packed in a transparent bag.
MFP Tip: Travelers with a Porter Basic Fare can purchase a standard on-baggage allowance during check-in. You should only take a backpack/ Duffel bag/ pet carrier/ suitcase as carry-on luggage. On-flight luggage should fit in the designated area.
Still having doubts about what you can take on your next flight? Feel free to contact MyFlightPolicy travel experts at Call Us : +1-877-271-4004 to resolve all your queries.
How lenient is the Porter Airlines Name Change Policy?
Porter Airlines does not permit full name changes (i.e., transferring a ticket to a different person). However, you can apply for Name correction with relative ease. In fact, Porter Airlines has a dedicated policy for Name Correction and Name Change. Here are the key things you should know about the Porter Airlines Name Correction and Name Change Policy.
- Minor mistakes are covered under the Porter Airlines Name Correction Policy. You can correct only one part of the name (First/ Middle/ Last Name).
- Name correction is allowed up to 3 characters, while misspelled names can be corrected up to 4 characters.
- Passengers are allowed to correct more than one part of their name under the Porter Airlines name change policy.
- Only one name correction per person is allowed at no cost. You will have to pay for more than one correction.
- Flyers will have to pay for Name changes on their Porter Airlines tickets. The Porter Airlines name change request can also be made only once.
- Legal name changes are allowed only through Porter Airlines’ email support/ customer support. You will need both the new and old IDs, along with government-issued proof of your name change.
- Travelers with a Basic Fare are not permitted to make name corrections or changes.
Does Porter Airlines allow flight changes?
Porter Airlines permits flight changes depending on the fare type booked. No changes are permitted for a Basic fare. Complimentary changes may be included with other fares (Freedom/ Flexible). Porter Airlines date changes can typically be made up to one hour before departure. You may have to incur a fare difference and/or a change fee. Review the key Porter Airlines flight change guidelines below.
- The Porter Airlines flight change policy does not permit Basic fares for date changes under normal circumstances.
- Other fare types can change their Porter flights by paying the applicable fare difference.
- The Porter Airlines flight date change can be made up to 1 hour before the flight departure.
- Porter Airlines also allows same-day flight changes (except basic fare). The new flight must depart on the same date to the same destination.
- Porter Airlines flight changes are not allowed after check-in.
- Every passenger can purchase the Porter flight change option to receive flexible flight date change options.
- The Porter Airlines flight change option can be purchased at the time of booking (on the My Bookings page). You can also call its customer support after booking to purchase the flight change option within 24 hours of the ticket purchase.
- You cannot buy the Porter Airlines change flight option for tickets purchased within 48 hours (2 days) of the scheduled departure.
- The Porter Airlines date change option costs $60- $69 for Basic Fares. Passengers with standard fares can purchase the option for $40-$46.
- PorterReserve fares are totally changeable. You do not have to pay any charges.
- Passengers can make flight changes online or by contacting the Porter Airlines customer service.
What is the Porter Airlines Cancellation Policy?
The Porter Airlines cancellation policy depends on the fare class/ time of cancellation. All Porter flight bookings can be cancelled for a full refund within 24 hours of purchase. Basic fares are non-refundable after the grace period (under normal circumstances). Other Porter fares allow cancellations up to one hour before departure. We have shared the key guidelines of the Porter Airlines cancellation & refund policy below.
- Every Porter fare is refundable for free within 24 hours of booking. Porter Airlines credits the refund to the original payment method.
- Group tickets and fares booked using Frequent Flyer Miles are not covered under the free 24-hour cancellation policy.
- Porter Airlines flight cancellations can be made both online and offline.
- Travelers may have to pay the Porter Airlines cancellation fee after the risk-free period. The cancellation cost for Standard Fares is $100 within 45 days of departure and $25 outside 45 days of departure.
- Standard-fare passengers will have to pay $150 to cancel Transatlantic flights.
- After the risk-free period, Standard/Flexible tickets provide refunds as travel credit. Freedom fares are refunded to the original payment method.
- Travelers can make their Porter Airlines refund policy more flexible by purchasing the refund option.
- You can buy the Porter Airlines refund option at the time of booking or within 48 hours of your ticket purchase.
- Passengers get Porter Airlines refunds if Porter cancels/ significantly delays a flight. The Porter flight refund is credited to the original form of payment in this case.
MFP Tip: Purchase the PorterReserve fare category to enjoy a more relaxed Porter Airlines Cancel Flight & Refund Policy. This fare option also allows passengers to enjoy extra facilities. Call MyFlightPolicy Customer Support now at Call Us : +1-877-271-4004 for the most affordable flight bookings.
What is the Porter Airlines Seat Selection Policy?
The Porter Airlines seat selection policy varies by fare type. Some fares (like the Freedom fare) include a free seat choice. Other fares (such as the Basic Fare) do not allow free seat selections. Passengers can select seats after booking online via “My Bookings”. It can also be done at check-in. Though if a seat isn’t chosen in advance, one will be assigned automatically before the flight. The seat selection costs for different fares are listed below.
- Basic Fare/ Standard Fare: starts at $12 for PorterClassic seats and $30 for PorterClassic Stretch seats.
- The Porter Classic seat is free with Flexible Fares, while the PorterClassic Stretch seat costs $30.
- Freedom Fares: Seat selection is included in the ticket.
What should you know about the Porter Airlines Pet Policy?
Porter Airlines allows small dogs/ cats in the cabin (on most flights). The pet and its carrier should follow the standard weight/ size limit. The usual weight limit is 20 pounds (9 kg). The carrier fits under the Porter Airlines seat in front of you. You must keep the pet in its leak-proof/ well-ventilated carrier (at all times). Every passenger is permitted only one pet. There is a pet fee for in-cabin pets. It ranges from $50 to $57.50 for all fares. Travelers may take a pet carrier as standard carry-on Baggage.
Does Porter Airlines have an Unaccompanied Minor Policy?
Porter Airlines has an Unaccompanied Minor (UM) policy with a service fee of $100 to $115 CAD/USD per child (per direction). The service is mandatory for children ages 8-11. The unaccompanied minor policy of Porter Airlines is optional for children ages 12-17. Children under eight are not permitted to fly alone. The service fee is the same for every fare type.
How do Porter Airlines’ policies differ across fare types?
The Porter Airlines policy guides differ by fare class. The basic fare has the strictest policies, while the Freedom fares offer greater flexibility across all rules. The PorterReserve fare category offers extended flexibility on all policies. Check the table below to see how each fare stands under different Porter policies.
| Porter Airlines Rules | Basic | Standard | Flexible | Freedom |
|---|---|---|---|---|
| Free 24-hour cancellation | Allowed | Yes | Yes | Yes |
| Porter Flight cancellations/ changes within 45 days | Not allowed | Allowed with $100 fee | Free of Cost | Free of Cost |
| Porter Flight cancellations/ changes outside 45 days | Not allowed | Allowed with $25 fee | Free of Cost | Free of Cost |
| Same Day Porter Airlines Flight Changes | No | Yes | Yes | Yes |
| Baggage Allowance | One Personal Item for free | A Personal Item + 1 carry-on bag for free | A Personal Item + 1 carry-on bag at no extra cost | A Personal Item + 1 carry-on bag (complimentary) |
| Seat Selection | $12 to $30 | $12 to $30 | $30 (for PorterClassic Stretch Seat) | Included in the fare |
| Pet Policy | Allowed with a fee | Permitted with a fee | Allowed with a fee | Permitted with a fee |
| Refund mode | No credit/ refund | Flight Credits refund | Flight Credits | Flight Credits or Original Payment mode |
| Porter Airlines Name Correction | Not allowed | Free up to some characters | Free up to some characters | Free up to some characters |
| Porter Airlines Name Change | Not Permitted | Allowed with a fee | Allowed with a fee | Allowed with a fee |
| Unaccompanied Minors | Permitted with a fee | Allowed with a fee | Allowed with a fee | Permitted with a fee |
Note: The Porter Airlines policy guides differ slightly on the Transatlantic route compared to all other routes. Travelers should use the relevant route filter to get specific policy guides for their journey.
Summing it up
The Porter Airlines Policies follow a customer-first approach. The Porter Airlines cancellation policy offers flexible cancellations & refund options. You can claim a full reimbursement within 24 hours of the booking. Travelers can use the Porter Name Change guide to make name corrections on their tickets. It is allowed for all fare types except the Basic Fare. The Porter Airlines flight change rules allow flyers to make date changes up to 1 hour before departure. Make sure to review the comparison table at the end to book the right fare. These Porter Airlines Policy guides will make your next air trip a cakewalk.
You can always contact the skilled travel agents at MyFlightPolicy by calling Call Us : +1-877-271-4004 for further assistance. Our seasoned customer support representatives will assist you with flight bookings, cancellations, refunds, changes, and other related matters around the clock.
Frequently Asked Questions
The baggage rules of Porter Airlines change based on fare type. The Airline allows one free personal item and a carry-on luggage for every Porter fare (except Basic). Porter Airlines also allows checked Baggage under the specified dimensions.
All flyers on Porter flights receive free snacks and beverages (soft drinks/ beer/ wine). Passengers traveling on long-haul Porter flights (2.5+ hours) get complimentary meal options. You will have to purchase meals on longer flights if you have a Porter Classic fare.
Passengers can change/ cancel their Porter flight tickets. The ability to modify your Porter flight (and any associated fees) depends on the fare type/ time of booking. All Porter Airlines tickets are refundable without penalty if they are canceled within 24 hours of purchase. The options depend on the specific fare rules after 24 hours (though fare differences may apply).
Porter Airlines allows name changes for minor corrections/ legal name changes. You must contact Porter’s Call Centre to make a legal name change. You will have to provide documentation (like a marriage certificate/ a legal name change document) in this case. The Airline does not allow ticket transfer to a different person under any circumstances.
Passengers should book a PorterReserve fare to receive additional benefits on their flight. It includes dedicated airport check-in/ up-front seating/ delicious food. Travelers also receive early boarding/ extra legroom/ extra checked bags/ flexible flight changes.
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