How to Avoid Fees when Canceling Cathay Pacific Flight?

If you’re worried that you might lose your money when canceling a Cathay flight, let’s break the ice. Cathay Pacific Cancellation Policy is simple to understand, and the airline is fairly upfront about its T&Cs and applicable fees. So, if you checked the airline policies before booking, good for you. If not, this blog is for you. You can take the useful insights from the content below and apply them to your situation with a quick cancellation and refund from Cathay Pacific.

What does the Cathay Pacific Cancellation Policy say?

The airline offers easy and prompt cancellation with an entitlement to full refunds if all conditions are met. Well, the ticket terms and conditions can be found on the confirmation email and e-ticket you received. Additionally, the simplest way to cancel a Cathay flight is to visit the Manage Booking section on their website. You can see your fare rules, associated fees, and the refund for which you are eligible.

What is the Cathay Pacific 24-Hour Cancellation Policy?

It’s a relaxation window that offers cancellation without a fee and an entire ticket refund if you cancel your flight within 24 hours from the time of purchase.
Ensure you book a flight that is eight days or 192 hours ahead of its scheduled departure to take advantage of this opportunity.
Your money will be returned to the actual payment mode used for the flight.
Booking made directly through cathaypacific.com, the Cathay mobile app or the WeChat Mini Program qualifies for this service.
You must have entered your Cathay membership number in the Frequent Flyer Number field when booking.

Cathay Pacific Cancellation Rules Depending on Your Ticket

All types of tickets can be canceled under Cathay’s cancellation policy, allowing for a refund. If you wish to call off a trip, you need to know this:

You can revoke your unused flight ticket for a price after 24 hours of ticket purchase.
Canceled tickets can be claimed for a refund within 2 years from the date of purchase.
If you have a partially unused reservation, you are entitled to a rebate upon cancellation for the portion that remains unutilized.
Passengers can also revoke their redemption ticket for a fee. However, the ticket must be completely unused, and you opt to cancel before its expiration date.

Can you cancel a Business Class Ticket with Cathay Pacific?

The airline is relatively flexible with Business Class cancellations and offers a full refund of the ticket for a nominal fee. However, if your fare is refundable, you’ll get a refund to the original form of payment. Purchasing a non-refundable fare will only result in a travel credit.

Is it possible to cancel an Economy Class Ticket with Cathay Pacific?

Cathay Pacific Airlines allows passengers to cancel their Economy class tickets. However, the rules usually rely on the ticket terms as stated while booking. Buying flex fares or refundable Economy fares can save you from heavy penalties. However, if you go with a non-refundable option, you may have to pay a high cancellation fees and not receive a cash refund.

How to cancel a Cathay Pacific airline ticket?

You can visit the official Cathay Pacific Airlines website or contact their Customer service to manage trips that you no longer need. It is based on how you handle it yourself. You may also let the experts do it for you. However, if you bought your flight ticket from a travel agency, you must seek their help to cancel and receive a refund for the flight. Whatever you wish, find the step-by-step process below and execute an easy cancellation of your flight:

Cancelling the flight Online through Website:

Head straight to www.cathaypacific.com and find the Manage Booking tab.
Enter your ticket info in the given fields.
You will need your ticket reference number and the passenger name to view your reservation.
After that, choose the flight from your itinerary you do not wish to keep.
Now, you’ll find the Cancel Flight prompt on the screen by scrolling down.
Tap the button, and the window will display your ticket’s terms and conditions, refund options, and cancellation charges.
Pay if applicable and Cancel your Cathay Pacific flight.
Thereafter, the airline will send you an email highlighting your canceled booking.

Similar prompts can be taken to use the Cathay Pacific mobile application and cancel the flight.

Place a Call at the Customer Helpline Number:

You can speak directly with a live person at Cathay Pacific at +1 (833) 933-2244 or +1-877-940-3937.
They will infor you about the Cathay Pacific Cancellation Policy. It will help you cancel your flight easily.
Moving further, you can ask them to cancel your flight, but provide apt details.
Then, you must pay any additional price for flight cancellation to get a refund.

Revoke your trip through the Airline Ticket Office.

If you want, you can visit the Terminal to find the Cathay Pacific ticket office.
You’ll find a representative from the airline who will assist you in canceling the flight.
The agent will then cancel the trip and let you know about the refund processing time and amount.

How much do you pay to cancel a Cathay Pacific flight?

If you would like to withdraw your flight booking, a Cathay Pacific Cancellation fee applies counting on the fare type you have bought. You cancel your fully unused or partially used ticket for a cancellation fee, depending on the flight route and travel class.

For partially used tickets, a $150 cancellation is applied; however, if it expires, a $200 fee will be charged.
If you have an award ticket and it has not been used yet, you can pay $120 or 17,000 Asia miles to cancel it.
Remember, a partially used Cathay Pacific award ticket cannot be canceled.
Moreover, there are no fees on First Flex Refundable tickets purchased from Cathay.
Apart from this, Economy Supersaver fares are non-cancellable.

How does the Cathay Pacific Refund Policy work?

Since the airline allows easy cancellations, passengers can expect their refunds in the original form of payment. The amount you will receive a refund will be based on the following factors:

type of your ticket – refundable or non-refundable,
cancellation time after booking – within 24 hours or beyond that,
paid with cash or miles
cancel for any reason – emergency, bereavement, or canceled flight.

Refundable Tickets: Refundable and flex fares offer full refunds of the unflown portion of the ticket after subtracting cancellation fees (if any).

Non-refundable Tickets: Tickets that are non-refundable in nature can be canceled, but a refund is not likely. However, Cathay Pacific issues a travel credit or voucher after taking away the cancellation charges. This credit can be utilized later to buy a new flight as long as it is valid.

Ticket paid with Miles: If you used your Asia Miles to buy an award flight from Cathay, it can be refunded. The Asia Miles used to buy the ticket is redeposited to the flyer’s account. Airport taxes and fuel surcharges are also returned in the actual payment form.

Refund Due to Illness or Death: Cathay Pacific Cancellation Policy allows for easy refunds in difficult situations. If the traveler or any of the family members dies or is suddenly sick and cannot fly, the ticket can be refunded. By putting in the relevant documents, you can cancel and claim the eligible refund.

What happens when Cathay Pacific cancels your flight booking?

Some events lead to flight cancellations from the airline’s end. When it happens, you are allowed to book another flight without any fees. The airline also offers alternatives to travelers whose flights are impacted. But if the flight doesn’t suit your schedule, you can withdraw the booking. For this, you will receive a full repayment of your fare and taxes. If your flight is directly booked with Cathay Pacific’s official channels, you are entitled to this type of refund.

How can you get a refund from Cathay Pacific Airlines?

You can fill out a form on the website to request a refund for tickets booked directly from Cathay Pacific.
Find the Request a Ticket Refund Page on the official site.
Fill out the Requester’s information and Passenger’s information and submit the form.
Once your request is reviewed and accepted by Cathay, you will receive your eligible refund sum in no time.

Cathay Pacific Refund Processing Timeline

It generally takes up to 7 calendar days to process the request.
Credit/Debit card payments take approx two weeks to refund.
If you booked with miles, points are redeposited within a week or two. However, taxes and fees may take longer to reimburse.
Not to mention, the actual refund time depends on your bank, as it will be their process to reflect it on your account.

Times when you can get your money back from Cathay Pacific:

Booking is made directly through the official website
Passenger added the Cathay membership number while signing up
Flight reserved is eight or more days away from departure
You ask for a refund within the same day of securing the reservation (24-hour refund window)
The ticket was paid with cash or cash+miles

Cases when you cannot acquire a refund:

If you did not include the Cathay Pacific membership number at the time of sign-up or during purchase.
You booked a flight that departs in less than 8 days.
A discount is applied to your booking
If you used the Hold Your Fare service
You have a split booking

Recapitulation

Cathay Pacific Cancellation Policy offers a simple and convenient approach to passengers’ unplanned trips. Without any delays, you can withdraw your trips for free within 24 hours of booking. Even after that, the fee is quite affordable, and the policy is traveler-friendly. If you feel any of your doubts are not cleared, call Myflightpolicy.com at Call Us : +1-877-271-4004 to get in touch with an expert.

Frequently Asked Questions

Do travel agencies follow the Cathay Pacific Cancellation Policy?

Not exactly. Although the travel agencies must adhere to the airlines’ cancellation policy, they do not directly follow their rules. Therefore, if you booked a flight through a travel agent, Cathay Pacific advises to contact the agent directly to manage cancel and refund requests.

Can I cancel multi-city flights under the Cathay Pacific Cancellation Policy?

Yes, if you booked your multi-city flights directly through the Cathay Pacific website or app, you can revoke the trip. However, the rules applying to your ticket will vary based on your fare conditions and the mode you booked through. All cancellations can be handled in the Manage Booking section on its website.

Where can I read the full Cathay Pacific Cancellation Policy?

You must refer to the official site of Cathay Pacific Airlines to learn the exact cancellation guidelines that it operates on. To find your flight ticket conditions, you must go through your e-ticket and email confirmation.

How do I cancel my ticket under the Cathay Pacific Cancellation Policy?

Cathay Pacific asks travelers to use the Manage Booking section on their official website to change or cancel their travel plans. Other modes to do so are the Customer Service number, mobile application, city tickets office, or the airport counter.

What is the Cathay Pacific Cancellation Policy?

As per the policy, Cathay Pacific allows easy cancellations within 24 hours without extra charges. Beyond the risk-free window, a cancellation fee applies to all bookings to get a refund. If eligible, a refund will be given in the actual payment form only.

Do infants have a different Cathay Pacific Cancellation Policy?

Apparently not. Cathay Pacific Cancellation Policy is unified for all bookings whether adults or infants. Infant tickets can be modified from the Manage Booking section for free within 24 hours of purchase. After that, a fee applies depending on fare class and ticket terms.

About The Author

About Sofia Marin

Originally from New York, Sofia works in Myflightpolicy.com as a travel content writer and brings a creative international flair to our content team. With a strong knowledge of US travel industry, she crafts engaging and SEO-friendly content that help users to solve their queries whether it is related to the flight reservation, flight cancellation, or change flight.