How to Easily Understand Air China's Cancellation Refund Rules?

Following the uncertainty of lives, flight cancellations are a common thing nowadays. So, Air China Cancellation Policy has been designed to let passengers cancel their reservations when it is required. However, it cannot be done without the knowledge of the policy’s guidelines that differ as per various airfares.

Although, the cancellation processes are same for all type of tickets such as cancel through website, mobile app, or make a call to the customer service. There is a grace period also (cancellation within 24 hours of reservation) for the ease of the passengers who are looking to cancel their journey. Below article contains every information which is essential to know to enjoy a smooth ticket cancellation process on Air China.

In-Depth Guide To Air China Cancellation Policy

Although Air China simplifies the cancellations for passengers, it is still essential to consider the rules for Air China’s flight cancellation policy. Having an understanding of these rules ensures a smooth cancel flight process. So, let’s acknowledge the policy’s terms and conditions in detail through the given pointers:

If you have purchased your tickets directly through Air China, then you can cancel them online through the website or app, and the rules for cancellation policy are applicable on these flights only.
If you have booked your flight through any travel agent, call them and ask them to cancel your tickets.
Non-refundable are applicable for cancellation, but you will get travel vouchers instead of a refund according to the Air China cancellation policy.
These vouchers can be used at the time of upcoming flight reservations.
Moreover, the flight cancellations for all type of airfares are free when you cancel your flight within 24 hours of purchase according to the Air China cancel ticket policy.
Various charges apply as per ticket type for cancellations done after 24 hours of purchase.
The refundable tickets comes with various flexibility and allow you to cancel your flight for a full refund (within grace duration).
You will be eligible to obtain a full refund when Air China Airlines cancels your flight for any reason or change the schedule of your flight as per Air China flight cancellation policy.

Note: The cancellation policy rules for Air China are subject to change as the airline updates its policies, and you can learn the updated policy on the airline’s website.

Breakdown Of Air China Airlines Cancellation Fees

The cancellation fees apply on Air China ticket cancellations under specific circumstances, such as canceling a flight after 24 hours of booking and when you have bought non-refundable fares. Apart from this, the cost to cancel a flight depends on different factors like ticket type, flight route, and the time of the cancellation under Air China cancellation policy. Check out the following table to learn the breakdown of Air China flight cancellation charges for better insight:

Class of your e-ticket	6 hours prior to depart Time	In 6 hours or after depart time
First, Business Class	Free charge	5% of fare charge
Economy Class, Y	Free charge	5% of fare charge
10%-40% discount on Economy	20% of fare charge	30% of fare charge
45%-60% discount on Economy	40% of fare charge	50% of fare charge
Below 60% discount	Non-refundable	Non-refundable

How Someone Can Cancel a Flight On Air China Airlines?

Air China flight cancellation process is easy and differs to cater every passenger’s requirement. There are numerous ways available to cancel a flight on Air China which is Online and Offline mode as per Air China cancellation policy. Pick any method from the following that is suitable for you:

Air China Ticket Cancellation Online

To cancel a flight online, reach out to the official website Air china online.
You must log in with your username and password.
Then, select the Manage Booking tab to manage your flight.
Choose the flight that you want to cancel.
Click on the Cancel Flight Trip button and follow the on-screen prompts.
At last, you will get a confirmation email soon.

Air China Ticket Cancellation Offline

Dial Air China ticket cancellation phone number at 1800 200 6799 or Call Us : +1-877-271-4004
Consider an automated IVR command over the call and choose the right key.
You will connect to a live person within a few minutes.
Share your issue and reservation details with them to cancel your flight.
You may need to pay the cancellation cost (If needed) along with the service fee.
At last, the agents will let you know if you are eligible to get a refund or not.
Note: It is advisable to explain your query to agents wisely so that they will provide the best solution for your problem.

What Are The Rules For Cancellation Refund On Air China?

According to the Air China refund policy, passengers are eligible to get a refund when they cancel their flight within the grace period. However, there are various rules that are responsible for situations when someone needs a refund after cancellation. For detailed information on these rules, read the given points:

Passengers with refundable tickets are entitled to get a full refund if they revoke their flight within 24 hours of purchase.
After this, the applicable cancellation fees will deduct from the total ticket value and the remaining amount will be provided as a refund.
When it comes to canceling Air China reservation and have non-refundable fares, Air China provides travel credit based on eligibility.
If the non-refundable ticket is canceled due to serious illness, health issues, or a passenger’s sudden death, then a full refund is available.
However, the airline will ask for supporting documents related to the reason for cancellation.
If our flight is canceled by Air China, you will get a complete refund and do not pay Air China cancellation fees.

Process To Check Your Refund Status On Air China Airlines

After requesting a refund, it is important to stay updated with the status of your Air China flight cancellation refund request so you will be able to when you will get your money back. You will get a processing email from the airline in which a refund request number is mentioned. Use this number to check your refund status:

Visit the official website of Air China and go to the Refund page.
Here, enter the required details, such as the ticket number and the refund request number.
Click on the Check Status tab and wait.
On the next page, you will see the status of your refund request.
Note: If you cannot check your refund request status by your own, then dial a toll-free number at Call Us : +1-877-271-4004 and ask agents to check your refund update.

In Conclusion!

Through the above article, we have noticed that Air China cancellation policy is easy to understand and flexible as well when it comes to canceling a flight. As we mentioned earlier, cancellations of flights can be done through the official website or by making a direct call to their customer service representatives. Before canceling Air China flight, you must read the rules and conditions for your fare mentioned on the website or your reservation confirmation email. Moreover, the cancellation policy offers the best services and information on getting the amount back after cancellation.

If you are still facing issues to cancel your Air China flight after reading the article, then our agents at Myflightpolicy.com Call Us : +1-877-271-4004 will always there to help you.

Frequently Asked Questions

How to call Air China in the US?

If you are from the US and are willing to contact Air China, Share your queries with an agent when you call. They are experienced and able to resolve all your problems regarding reservations, cancellations, changes, etc.

Can I change my Air China flight?

Yes! You can change your flight details as needed before the departure under Air China change policy rules. The process of flight change is easy and can be performed through various ways such as official website, mobile app, or communicate to customer service.

How do I cancel a flight and get a full refund?

You can cancel your flight on Air China Airlines through the official website or make a direct call to its customer service team at Call Us : +1-877-271-4004 . You must provide your flight information in both methods so that the system/agent can access to your booking portal and cancel your flight as per your requirements.

Does Air China give refunds?

Air China refund policy allows flyers to request a refund for ticket cancellations done within 24 hours of purchase, but the date of reservation must be seven or more days far from the date of departure. The refundable amount is calculated after deducting the used fare, fuel surcharges, and applicable refund costs. Besides, getting a refund on Air China based on the reason to cancel a flight.

What are the cancellation rules for Air China?

Air China has a 24-hour cancellation policy for flights booked directly through the official website when the booking was made up to seven days before the departure. The cancellation cost will apply after 24 hours as per your selected airfare. Last-minute reservations and group reservations may have exceptions to the standard policy.

How much is the cancellation fee for Air China?

Air China cancellation fees differs based on the various factors such as ticket class when the flight cancellation is requested, whether the flight is refundable or non-refundable, and other. The cancellation rates are a percentage of the fare and it will increase closer to the date of departure. You can even check the exact cancellation fee based on your fare on the airline’s official website.

How to Easily Understand Air China’s Cancellation Refund Rules?